At Lavieto, we are committed to providing high-quality cosmetics and jewelry that meet your expectations. Due to the nature of our products, we maintain a strict no-return and no-refund policy. Please take a moment to review the details below:
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No Returns
All sales of cosmetics and jewelry on Lavieto are final. Once your purchase is confirmed, we are unable to accept returns under any circumstances, including but not limited to a change of mind or dissatisfaction with the product. -
No Refunds
We do not offer refunds for any product once it has been purchased. This includes both full and partial refunds, regardless of the reason. -
Product Quality Assurance
Every product undergoes rigorous quality checks before shipping to ensure it meets our standards. If you believe that you have received a defective or incorrect item, please contact our customer service team within 48 hours of delivery. We will evaluate the issue on a case-by-case basis. -
Damaged or Incorrect Orders
While we do not accept returns or offer refunds, we take full responsibility for products that are damaged during shipping or sent incorrectly. In such cases, please provide us with photographic evidence of the issue within 48 hours of receiving the order, and we will work towards a solution. -
Contact Us
For any concerns or questions regarding your order, please reach out to our support team at – lavieto24@gmail.com We are here to assist you and ensure a smooth shopping experience.